Last updated: 2026-09-28

Return Address

Return receiving address: Room 3208, Wanda Center, Wujin, Changzhou, Jiangsu. Please contact customer service first to confirm the return request and shipping method before returning the goods.

Scope of Application

This policy applies to return and refund requests after purchasing goods through this website. If bulk, customized, and enterprise procurement orders have separately confirmed after-sales agreements, they shall be handled in accordance with such agreements and applicable laws. Please check the special conditions published on the product page before placing an order.

Return Period and Conditions

Please contact customer service within 15 days of receipt to request a return, and provide the order number and reason. Goods must remain in a state that meets return requirements, retaining packaging, accessories, and proof of purchase. Customized products will be handled according to the conditions confirmed before purchase; these rules do not affect the statutory rights granted to you by applicable law.

How to Apply for a Return

Please provide the order number, product information, and reason for application via [email protected]; if it involves damage, defects, or misdelivery, please also provide photos and other materials helpful for verification. Customer service will assist in confirming the processing plan and return address. Do not send goods directly to the package shipping address or corporate registered address unless customer service has confirmed that the address can receive returns.

Damaged, Defective, or Misdelivered Goods

Please inspect the goods and packaging upon receipt. If you find damage, defects, or discrepancies with the order, please contact us as soon as possible and keep the relevant goods, packaging, and vouchers. We will arrange repair, replacement, reissue, or refund based on the verification results and applicable laws.

Return Shipping Costs

Borne by the merchant in case of quality issues

Refund Process and Arrival Time

Refunded within 5 working days after audit approval

Contact and Statutory Rights

If you need to check the progress of a return or refund, please inquire by providing the order number via [email protected]. This policy does not affect the withdrawal, return, quality assurance, or other non-excludable rights granted to you by applicable law.